Terms and Conditions

Effective Date: June 29, 2025

1. Acceptance of Terms

By accessing or using Professional and Friendly's AI-powered email enhancement service (the "Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, do not use the Service.

2. Description of Service

Our Service uses artificial intelligence to help users improve and rewrite email content to make it more professional, clear, and effective. The Service is powered by OpenAI's language models through their API.

3. Service Use

3.1 No Account Required

• Our Service can be used without creating an account
• You are responsible for any content you submit to the Service
• Each use of the Service is independent and not linked to previous uses

3.2 Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:

• Input confidential, sensitive, or private information
• Use the Service to generate harmful, illegal, or inappropriate content
• Attempt to reverse engineer or extract training data from our AI models
• Use the Service to compete with or replicate our offering
• Violate any applicable laws or regulations

4. Data Sharing and AI Processing

4.1 OpenAI Integration

IMPORTANT NOTICE: Our Service uses OpenAI's API and we participate in OpenAI's data sharing program:

• Your email content and AI-generated outputs are shared with OpenAI as part of their data sharing program and may be temporarily stored by us and our service providers
• OpenAI may use this data to train and improve their AI models
• This data sharing is part of our service arrangement with OpenAI

4.2 Content Restrictions

YOU EXPRESSLY AGREE NOT TO INPUT:

• Confidential or proprietary business information
• Personal identifying information (names, addresses, SSNs, etc.)
• Financial information (credit cards, bank details, etc.)
• Health or medical information
• Legal privileged communications
• Trade secrets or intellectual property
• Any information you consider sensitive or private

4.3 Monitoring and Compliance

We may monitor submitted content to ensure compliance with these Terms and applicable laws, including OpenAI's usage policies.

5. Intellectual Property Rights

5.1 Your Content

• You retain ownership of the original email content you submit
• You grant us a license to process your content through our Service
• You represent that you have the right to submit the content

5.2 AI-Generated Output

• You may use AI-generated email improvements for your intended purposes
• AI-generated content is not guaranteed to be original or non-infringing
• You are responsible for reviewing and approving any AI-generated content before use

5.3 Our Service

• We retain all rights to our Service, technology, and improvements
• You may not copy, modify, or distribute our Service
• Our trademarks and branding remain our exclusive property

6. User Responsibilities

You are responsible for:

• Reviewing all AI-generated content before use
• Ensuring content complies with applicable laws and regulations
• Determining the appropriateness of AI suggestions for your specific context
• Backing up any important data before using the Service
• Maintaining the security of your account

7. Disclaimers and Limitations

7.1 Service Availability

• The Service is provided "as is" and "as available"
• We do not guarantee continuous, error-free operation
• Maintenance and updates may cause temporary unavailability

7.2 AI Limitations

• AI-generated content may contain errors, inaccuracies, or inappropriate suggestions
• We do not guarantee the quality, accuracy, or appropriateness of AI outputs
• The Service is a tool to assist with writing; human review is essential

7.3 No Professional Advice

• The Service does not provide legal, medical, financial, or other professional advice
• AI suggestions should not replace professional consultation when needed

8. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which describes how we collect, use, and protect your information. The Privacy Policy is incorporated into these Terms by reference.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES
• OUR TOTAL LIABILITY SHALL NOT EXCEED $100 OR THE AMOUNT YOU PAID FOR THE SERVICE IN THE PAST 12 MONTHS
• WE ARE NOT LIABLE FOR DAMAGES RESULTING FROM YOUR USE OF AI-GENERATED CONTENT

10. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Content you submit to the Service

11. Termination

11.1 Termination by You

You may stop using the Service at any time. Since no account is required, simply discontinuing use constitutes termination.

11.2 Termination by Us

We may suspend or block access to our Service if you:

• Violate these Terms
• Misuse the Service
• For any reason with notice when possible

11.3 Effect of Termination

Upon termination:

• Your access to the Service will cease
• Any temporarily stored data will be deleted according to our retention policies
• Sections that should survive termination will remain in effect

12. Changes to Terms

We may modify these Terms at any time. Changes will be effective:

• Immediately upon posting for non-material changes
• 30 days after notice for material changes
• Continued use of the Service after changes constitutes acceptance of the modified Terms.

13. Third-Party Services

Our Service integrates with OpenAI's API. Your use is also subject to OpenAI's policies:

• OpenAI Terms of Use: https://openai.com/policies/terms-of-use/
• OpenAI Usage Policies: https://openai.com/policies/usage-policies/
• OpenAI Privacy Policy: https://openai.com/policies/privacy-policy/
• OpenAI EU Privacy Policy: https://openai.com/policies/eu-privacy-policy/

We recommend reviewing these policies to understand how OpenAI handles your data.

14. Compliance and Legal Requirements

14.1 Export Controls

You agree to comply with all applicable export control and sanctions laws.

14.2 Prohibited Uses

The Service may not be used in connection with:

• High-risk activities (nuclear facilities, medical life support, etc.)
• Illegal activities or content
• Violation of third-party rights

15. Dispute Resolution

15.1 Governing Law

These Terms are governed by the laws of California, United States, without regard to conflict of law principles.

15.2 Jurisdiction

Any disputes shall be resolved in the courts of California, United States.

15.3 Arbitration (Optional)

[Include arbitration clause if desired]

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service.

18. Contact Information

For questions about these Terms, please contact us:

Email: professionalandfriendly@protonmail.com

19. Special Provisions

19.1 California Users

California users may request information about our practices regarding third-party data sharing by contacting us at the above address.

19.2 European Users

European users have additional rights under applicable data protection laws as described in our Privacy Policy.

19.3 Enterprise Users

Different terms may apply to enterprise or business customers under separate agreements.

By using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.